Center for Professional & Executive Development, Wisconsin School of Business
Susan has experience in organizational development working with large multinational companies. Her focus is matrix organizations and how to navigate and influence crossfunctionally in these organizations.
Prior to joining the University of Wisconsin-Madison faculty, Susan worked for Baxter and two pharmaceutical companies. Susan is the author of Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations and The Cross Functional Influence Playbook. She has a B.A. from Central Michigan University and an M.A. from Indiana University.