EVP, Global Head of Digital Capabilities, Transformation and Operations, GCS at American Express
In her current role as Executive Vice President at American Express, Mrs. Chapman-Hughes drives data and insights to power the overall business strategy, while overseeing the customer digital experience and a global team of 1000+ employees.
Highlights from Mrs. Chapman-Hughes’ career include:
- She serves on the Board of Directors at Potbelly Sandwich Works, the National Trust for Historic Preservation, a Better Chance, Inc., and Girls, Inc.
- Previously, she spent over 5 years as CAO/Global Head of Operations and Strategy at Citigroup, where she spearheaded Citi’s $50 billion Climate Change and Sustainability Initiative.
- She has been named one of the “100 Most Creative People in Business” by Fast Company (2013) and one of the “75 Most Powerful Women in Business” by Black Enterprise (2010).
- Mrs. Chapman-Hughes is a graduate of the University of Wisconsin-Madison MBA Program (Real Estate) and previously served on the Dean’s Advisory Board.