Senior Lecturer | General Business
3253 Grainger Hall
(608) 265-2343

Biography

Experienced educator with Ph.D. in English. Strong background in workplace writing and speaking and cross-cultural strategies. Eighteen years of experience teaching professional communication at the University of Wisconsin-Madison.

Teaching Philosophy and Goals:

(1) Working at “Intersections”: Steve Jobs famously said that he worked at the “intersection of the humanities and technology”; I likewise aspire to demonstrate connections across disciplinary and professional boundaries. In my class on intercultural communication, for example, we often discuss how a current or historical event, such as the ongoing migrant crisis in Europe, sheds light on differing cultural values. These conversations lead to an outlining of practical strategies for effective communication in the present. I believe that the best teaching enacts the “connectedness” of knowledge. Doing this well can engage and energize a classroom. And when students begin to see their academic experience as an exploration not of disparate fields of study but of a coherent landscape, they are better able to function in a complex, evolving, and interconnected professional environment.

(2) Demonstrating Informed Flexibility: Deborah Tannen has asserted that the best communication style is a flexible one; this is also the hallmark of the best pedagogy. What makes sense when planning a specific class may not work well in practice; what “clicks” one semester may not be productive in the next. It is therefore vital to continuously adapt and adjust one’s approaches, both in “real time” in a specific class and across semesters, in order to better achieve course learning outcomes. (For example, having a variety of strategies at the ready allows me to shape class time effectively when a given activity is working especially well—or not so well.) By being adaptive rather than scripted in a specific class session, I model for students the importance of a fluid, informed communication strategy that is sensitive to feedback.

Research

Presentations

Association for Business Communication, Annual Conference (2014) “Cross-Cultural America: Pedagogy and Diversity.”

Annual Meeting, Association for Business Communication, Europe (2010) "Effective Team Communication"

Teaching

Undergraduate Courses

Professional Communication (BUS 300), Summer 2008.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2008.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2008.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2009.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2009.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2009.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2002.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

v (BUS 300), Fall 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2003.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2004.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2001.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communciation (BUS 300), Fall 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2005.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2006.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2006.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2006.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2009.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2010.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2006.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2006.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2010.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2010.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2011.

Professional Communication (BUS 300), Spring 2007.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

(BUS 300), Fall 2007.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Fall 2007.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2007.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Summer 2007.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Professional Communication (BUS 300), Spring 2008.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Graduate Courses

PhD Communicatn-Dissertsators (BUS 975), Spring 2009.
Review of research writing and presentation strategies and practice drafting, editing, and presenting proposal and/or dissertation sections for feedback and revision. Seminar/workshop designed for post-prelim dissertators: focuses on advanced structural and clarity issues, not basic writing/grammar.

PhD Communicatn-Dissertsators (BUS 975), Spring 2010.
Review of research writing and presentation strategies and practice drafting, editing, and presenting proposal and/or dissertation sections for feedback and revision. Seminar/workshop designed for post-prelim dissertators: focuses on advanced structural and clarity issues, not basic writing/grammar.

Ph.D. Communication for Dissertators (BUS 975), Spring 2007.
Review of research writing and presentation strategies and practice drafting, editing, and presenting proposal and/or dissertation sections for feedback and revision. Seminar/workshop designed for post-prelim dissertators: focuses on advanced structural and clarity issues, not basic writing/grammar.

Managerial Communication (BUS 700), Fall 2007.
Expository writing relative to written communications used in organizations: letters, factual memoranda, brief reports, technical research reports. Development of skills in oral and graphic communications; committee reports, staff presentations.

Managerial Communication (BUS 700), Fall 2009.
Focuses on strategic aspects of communication goals for managers and practice in skills needed to carry out writing and speaking objectives.

Managerial Communication (BUS 700), Fall 2008.
Focuses on strategic aspects of communication goals for managers and practice in skills needed to carry out writing and speaking objectives.

Managerial Communication (BUS 700), Fall 2008.
Focuses on strategic aspects of communication goals for managers and practice in skills needed to carry out writing and speaking objectives.