Hessam Bavafa is an Assistant Professor of Operations and Information Management at the Wisconsin School of Business. He also holds an affiliate appointment with the Department of Family Medicine and Community Health in the UW-Madison School of Medicine and Public Health. His recent projects, based on econometric analysis and stochastic optimization models, have focused on innovation in health care delivery models, physician workload, panel sizes in primary care, and hospital resource management. He has been published in leading outlets such as Management Science, Operations Research, Manufacturing & Service Operations Management, Production & Operations Management, Journal of Operations Management, and the Journal of Consumer Affairs.
Professor Bavafa received his PhD and master’s degrees in Operations Management from The Wharton School at the University of Pennsylvania in 2014. He also holds a master’s degree in Operations Research from the Sauder School of Business, University of British Columbia, and a bachelor’s degree in Industrial Engineering from Sharif University of Technology.
Professor Bavafa has worked with leading health care organizations such as the University of Pennsylvania Health System, the Provincial Health Services Authority of British Columbia, Veterans Health Administration, University of Wisconsin Hospital and Clinics, and British Columbia Children's Hospital. In 2019, he held a visiting position as Senior Innovation Strategist at the Penn Medicine Center for Health Care Innovation.
Professor Bavafa teaches Business Analytics at the Wisconsin School of Business.
Selected Accepted Journal Articles
Bavafa, H. & Jónasson, J. (2019). Recovering from Critical Incidents: Evidence from Paramedic PerformanceManufacturing & Service Operations Management